We include freight protection insurance. The following terms and conditions apply 

1. We provide you a warranty against the Goods being lost or damaged while the Goods are in possession of the courier.
2. All packages must be signed for on delivery.
3. As we cannot prove that damage has happened while in transit, any packages that are left at premises unsigned for will not be eligible for freight insurance, that is items that are Authority To Leave.
4. We will provide you with freight protection insurance cover up to the invoice value of said goods.
5. We reserve the right to repair goods or send replacement parts if applicable.
6. All freight protection insurance claims must notify us via writing to admin@autohoist.com.au within 12 hours of the package(s) being signed for from courier.
7. You must provide us with evidence of damage in the form of high resolution photos upon submitting a claim.

The following exclusions apply to freight protection insurance:

1. where the damage is wear and tear attributable to the nature of the Goods, or inherent vice of the Goods whether or not such damage is caused or contributed to by us, including any delay in Delivery
2. if you claim that the Goods are Lost and we are in possession of a POD document including Authority To Leave for the consignment. If you have signed for the item without noting damage on the consignment note then we can not proceed with a claim. 
3. if the goods have been returned to us due to but not limited to a futile delivery
4. if we were not responsible for the total Delivery of the Goods to the Delivery Address
5. if the delivery address is a post office box or postal mail box or 3rd party nominated by you